Privacy Policy for Get Social Solutions
Introduction
At Get Social Solutions, we are committed to protecting and respecting your privacy. This policy explains how we collect, use, and protect the personal data that you provide to us.
Who We Are
Get Social Solutions is a social media management consultancy based in Norwich, Norfolk. For the purpose of GDPR, we are the data controller of any personal data you provide to us.
What Information We Collect
We may collect and process the following data:
Personal identification information (name, email address, phone number, etc.)
Business information (company name, job title, etc.)
Social media account details (if relevant to the services we provide)
Technical data (IP address, browser type, and version)
How We Use Your Data
We use your data to:
Provide and manage our services.
Communicate with you regarding your account or services.
Send you newsletters, updates, or marketing communications (with your consent).
Improve our website and service offerings.
Legal Basis for Processing
We collect and process your data based on:
- Contractual necessity: To provide our services to you.
- Legitimate interests: To manage our business and provide relevant communications.
- Consent: For marketing purposes (if you have opted in).
How We Share Your Data
We may share your data with trusted third parties such as:
- Service providers (e.g., email marketing platforms, analytics providers).
- Legal or regulatory authorities if required by law.
We will never sell or share your personal data for marketing purposes without your explicit consent.
Data Retention
We will retain your personal data for as long as is necessary to fulfill the purposes for which it was collected or as required by law.
Your Data Protection Rights
Under GDPR, you have the following rights:
- The right to access your personal data.
- The right to rectification of inaccurate data.
- The right to erasure (under certain conditions).
- The right to restrict or object to processing.
- The right to data portability.
- The right to withdraw consent for marketing communications at any time.
To exercise any of these rights, please contact us at [Your Contact Information].
Cookies
Our website uses cookies to enhance user experience and gather data about how our site is used.
Changes to This Policy
We may update this privacy policy from time to time. We will notify you of any changes by updating the “last updated” date at the top of this page.
Please note:
Social Media management: Contract Terms
By engaging Get Social Solutions for social media management services, clients agree to a rolling contract upon payment. Either party may terminate this agreement with a minimum of three (3) months’ written notice.
The monthly fee is charged in advance and remains the same regardless of any breaks or adjustments in the client’s work schedule. In the event of unforeseen circumstances where the client cannot continue the contract, services will cease, and the final invoice must be paid in full within 14 days.
Please note, no refunds will be issued for changes initiated by the client.
The content Calendar Club: Contract Terms
By joining The Content Calendar Club, clients agree to a rolling contract upon payment. Either party may terminate this agreement with a minimum of three (1) months’ written notice.
The monthly subscription fee is charged as the month renews and remains the same regardless of any breaks or adjustments in the client’s work schedule. In the event of unforeseen circumstances where the client cannot continue the contract, services will cease, and the final invoice must be paid in full within 14 days.
Please note, no refunds will be issued for changes initiated by the client.
Contact Us
If you have any questions or concerns regarding this policy or how we handle your data, please contact us at:
hello@getsocial.solutions